Answers on payments, withdrawals, checks and licence

Deposits
Deposits
Betti accepts Visa, Mastercard, Bank transfer, Paysafecard, MiFinity and Crypto. The minimum deposit is £16.60. Check the amount you can send with your chosen method before you confirm the payment. If you pay by card, use a debit card: credit cards are banned for gambling in Great Britain. The deposit guide covers each method and the steps to follow when you pay.
Withdrawals
Withdrawals take 24–48 hours, and the minimum withdrawal is £85. That figure is well above the minimum deposit of £16.60, so a small balance will not be enough to request a payout. Plan your deposits and withdrawals with both numbers in mind, and keep a record of each transaction so you can check it against what you expected. The withdrawals page explains how to request a payout and what to check before you send one.
Identity checks
Betti requires identity verification. The verification guide explains what you are asked to provide and how to send it. Read it before your first deposit, so you know what to expect rather than finding out part way through. If you are still deciding whether to register, how to sign up shows the account steps, and login help covers access problems.
Licence and safety
Betti does not hold a licence from the UK Gambling Commission, so it is not licensed to offer gambling to players in the United Kingdom. It holds a Curaçao Gaming Authority licence, number OGL/2024/842/0350, and is operated by Sefiarray B.V.. The rules that apply to UK-licensed operators, including GAMSTOP self-exclusion, do not cover Betti. You can search the Gambling Commission's public register yourself to see which operators hold a UK licence. The Is Betti legit guide sets out the licence position in detail, and Is Betti safe looks at what it means for your money and your account. Read both before you deposit and decide whether that position suits you.
Games and mobile
Betti has a live casino, and its games come from 27 providers, among them Play'n GO, Hacksaw Gaming, Blueprint Gaming, Thunderkick, Playson, Evoplay, Spinomenal, Booming Games, Gaming Corps, Spribe, PG Soft, JILI, Smartsoft Gaming, Swintt, Onlyplay, Ruby Play, CQ9 Gaming, Iconic21 (BETER Live) and Vivo Gaming. There is no iPhone or Android app. You play through the mobile site in your phone's browser, and the mobile version page describes what to expect on a smaller screen. For the games themselves, see the games overview, the slots hub and the live casino page. Check the table limits before you join a live table.
Bonuses
The bonus offers page covers Betti's offers, and one for existing players is Infinity Boost: 10% Boost on every single deposit. T&Cs apply.
How to contact Betti support

Betti support is available by live chat, 24/7 (live chat), and by email. Live chat suits quick questions about a payment, a login or a bonus condition. Email suits longer messages, and it is the better route when your question needs documents or screenshots attached.
Before you write, gather what the support team will need to find your account and understand the problem:
- the email address or username on your account;
- the payment method and the date of any deposit or withdrawal in question;
- the amount involved and the currency you played in;
- a screenshot of any error message;
- a short, clear description of what happened and what you expected to happen.
Write one message per issue, so the answer is not split across several threads. Keep any chat transcript or email reply until the matter is settled, in case you need to refer back to it. The contact page on this site covers the same preparation in more detail, and it is worth reading before you start. Account questions belong with Betti's support team, because this site cannot see or change your account.
If gambling is starting to cost you more than you intended, the safer gambling page sets out tools to control your play. GamCare, which runs the National Gambling Helpline, is also available at gamcare.org.uk.
